The City of Harrisburg is responsible solely for managing water and sewer utilities. Looking for a different utility service? Please visit Moving to Harrisburg

 

 To establish water and sewer city utilities, you can:

  • Visit the Utility Billing Office located at 301 E Willow to fill out an application in person.

  • Click the application form link on the right side of the page, complete and email it to Jill.Johnke@HarrisburgSD.gov.

 Please note that a $150.00 deposit is required, which can be paid at the time of application or applied to your first bill.

Utility Bill Payments

Statements are sent out the first week of each month. All utility bills rendered are net, due and payable on receipt and delinquent if not paid by the twentieth (20th) day of the month.  If bills are not paid by the due date, a twenty (20) percent penalty shall be assessed.  Provided, however, when a due date falls on a weekend or holiday, bills will not be delinquent until the close of business the next following workday.  Bill payments mailed to the City must be received by the City on the day after the due date.  Postmarks shall not be considered. 

There are several ways to pay for your water bill with the City of Harrisburg: 

Beginning August 1, 2025 we will no longer accept payments over the phone.

  • Check (free)

  • Cash (free; exact change required)

  • Bill-pay through your bank (Check with your bank on fee)

  • E-Check online ($1.30 Processor Convenience Fee)

  • Debit/Credit Card (2.49% of the balance + $1.00 flat fee) *online or in person only*

  • Automatic payments through Front Desk (Click HERE)

  • Drop box located in front of the City Hall building at 301 E Willow Street. This option is accessible 24/7, and payments are collected from the box every business day morning.

  • Mail your payment with your account slip to: 
    • City of Harrisburg
      Attn: Utility Billing
      PO Box 26
      Harrisburg, SD 57032                                                               (Allow ample time for mailing, as we will not consider the postmark date.)

Please note per ordinanceUnpaid Bills. If a bill for utility services is not paid in full as provided in Chapter 8.0104, the customer shall be given notice by mail or by personal service to such owner, occupant or person, or by posting on the property that service shall be terminated within five working days of the date of mailing, personal service or posting unless the customer shall: 

A. Pay the amount in full;
B. Pay the undisputed portion of the account and file a written appeal with the City Finance Officer of the disputed portion. Service will be continued until such appeal is heard by the City Council. Failure by any person to actually receive any document sent to him by certified mail or to sign and return any receipt card acknowledging receipt by certified mail shall not invalidate service made upon such person by certified mail. Such notice is deemed completed at the time it is mailed, hand delivered or posted, and any period to reply or abate begins to run from the date of mailing, personal service or posting.  

Disconnect. The City may disconnect utility service for any of the following reasons:
A. Failure to pay all charges and penalties;
B. Default on an agreement to liquidate a continuing debt;
C. Failure to grant the City access to read and inspect meters;
D. Customer tampering.
E. Failure to obtain a Certificate of Occupancy from the City.

 

Have a question, comment, or concern. Please fill out the below form 

301 E Willow St
605-767-0072

 


Application for Water/Sewer Service 


Completed forms, along with a copy of your ID, can be submitted either by email to Jill.Johnke@Harrisburgsd.gov or delivered in person to City Hall during business hours.

 

The City of Harrisburg contracted AE2S (A leader in water and sewer rate studies) to complete a study for Harrisburg in 2021, our rates are reflective of the results of this study.)

AE2S Harrisburg Water Rate Study & Revenue Adequacy Evaluation

AE2S Harrisburg Water Rate Design & Revenue Adequacy Results & Recommendations 

 

2024 Water & Sewer Rate Structure

2024 Multi-Family Water Sewer Rates 

*Rates did not change for 2025*


 

Utility Rate Resolutions

2023-10 Amending Water Rates (2024 Rates)

2023-11 Amending Sewer Rates (2024 Rates)

 

 


Historical Surcharge Resolutions

 

2022-11 Surcharge Resolution

 

2022-13 Surcharge Resolution

 

2021-28 Surcharge Resolution DW-02 

 

2021-29 Surcharge Resolution DW-03

 

2021-30 Surcharge Resolution DW-04

 

2021-31 Surcharge Resolution CW-03

 

2021-32 Surcharge Resolution CW-04

 

2021-33 Surcharge Resolution CW-06

 

2021-34 Surcharge Resolution CW-07 

 


 

Water Conservation Tips

 

Check for Water Leaks 

 

Water Leak Repair

 

 

Water Restrictions