The city is providing complimentary Water Meter/hardware upgrades for those still using our older system and billed in thousands.
How To Identify On Your Utility Bill:
- If your “present reading” shows 3 or 4 digits (e.g., 432 or 1342) on your bill, you are on our old system.
- If your “present reading” displays 5 (or more) digits (e.g., 13254) on your bill, or your home is less than 6 years old you are already on the new system and do not need to take any action.
Upgrade Duration:
- Depending on the location of your meter, the upgrade process will take between 5 to 20 minutes and may require temporarily shutting down the water supply.
New Features:
- We will have the ability to monitor hourly usage and provide you with a printout if you have any inquiries regarding your consumption.
- In the event of a significant leak, our system will alert us, allowing us to notify you promptly.
- We can read your meter directly from our computers, eliminating the need to visit your house for readings.
What Will Be Upgraded:
- Houses that require an upgrade may receive a new white box, particularly if the updated hardware cannot be accommodated in the existing box.
- If your water meter shows a reading exceeding 800K, it will be replaced.
Additionally, much of the hardware requiring upgrades is approaching the end of its 20-year lifespan and will need replacing regardless.
We appreciate your cooperation in facilitating
this transition to our new system.