Updated 12/3/24
The City of Harrisburg has implemented the CodeRED system, a high-speed emergency notification service.
The CodeRED system will act as the foundation for Harrisburg's emergency communication outreach to both residents and City personnel. This system utilizes its capabilities to send telephone calls, text messages, emails, and social media updates to effectively keep residents informed. Discover how the CodeRED Emergency Notification system operates.
There are two categories of CodeRED announcements:
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Emergency Notices (such as snow alerts, boil water advisories, water main breaks, and gas leaks)
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General Announcements (including city events, cleanup days, etc.)
The City of Harrisburg will employ both types of notifications; however, CodeRED will not be used for weather watches and warnings, which will be managed by the National Weather Service. Residents are encouraged to stay informed through media reports, weather radios, and National Weather Service cell phone alerts. Following a weather event, CodeRED may be used to notify the public about road closures and snow alerts, among other updates.
If you would rather not receive general announcements, you can visit the CodeRED site and personalize your message delivery options. You can opt to receive only Emergency notifications, ensuring you only get those alerts.
PLEASE NOTE: The phone calls will originate from the service we are using, not from a City Hall phone number. If you happen to miss the call and receive a message, or if you wish to listen to the message again, please return the call using the number provided by the service. DO NOT contact City Hall, as we can only direct you to the specified phone number.
The initial database of residential phone numbers is supplied by CodeRED. However, all residents within the Harrisburg city limits are encouraged to click on the CodeRED logo to add additional contact information, such as cell phone numbers, text messages, and email addresses. It's important not to assume that you are automatically included in the emergency contact database.
Additionally, there is a mobile app available for download from your app store, though charges may apply.